For D2C & E-commerce Brands

Your Customers Can't Tell
It's Not You Replying

Stop drowning in repetitive customer messages. Nuzy replies to your WhatsApp and Instagram DMs automatically—in your exact voice—so you can focus on growing your business.

Built by HighBridge Labs

Live Conversation
Nuzy AI responding...
Hey! Do you ship to Mumbai? And what's the delivery time?
Yes! We ship across India 🚚 Mumbai delivery usually takes 3-4 days. Free shipping on orders above ₹999!
Perfect! Is the blue dress available in size M?
Let me check... Yes! Blue dress in M is in stock ✨ Want me to hold it for you?
90% Automated
3+ hrs Saved Daily
<2s Response Time
✓ Setup in 2 minutes
✓ No technical skills needed
✓ Works while you sleep

Drowning in Repetitive Messages?

D2C brands get 100+ daily messages asking the same questions. You're either:

Wasting 3-4 Hours/Day
Copy-pasting "Yes, we ship to X" and "Price is ₹Y" hundreds of times
💸
Hiring Expensive VAs
Paying ₹15,000-25,000/month for someone to answer basic questions
😴
Missing Messages
Customers waiting hours for replies. Lost sales while you sleep.
90%
Handled by AI
✓ Product availability
✓ Shipping & delivery
✓ Pricing
✓ Return policy
✓ Order status

AI That Sounds Like You

Nuzy learns your brand voice and handles routine questions automatically. Only escalates complex or critical messages to you.

  • Instant replies 24/7 - even while you sleep
  • Trained on your products, policies, and brand voice
  • Smart escalation - only bothers you when needed
  • Works on WhatsApp & Instagram DMs
  • Cheaper than a VA, smarter than templates

Not All AI Replies Are Created Equal

Customer Message:
"Hi! Do you have this in XL? And can it be delivered to Bangalore by Friday?"
Generic AI Reply (Robotic, Obvious)
"Thank you for your inquiry. Yes, we have XL sizes available in our inventory. Regarding delivery to Bangalore, our standard shipping timeline is 5-7 business days. Please let me know if you would like to proceed with your order."
Why this fails: Sounds like a robot. No personality. Customers know it's automated.
Nuzy Reply (Natural, Human-like)
"Yes! We have XL in stock 😊 For Bangalore delivery by Friday, I can upgrade you to express shipping (just ₹80 extra). Want me to reserve it for you?"
Why this works: Sounds like you. Uses emojis naturally. Feels personal. Customers can't tell it's automated.

Watch Nuzy Handle Customer Messages

90% sent automatically. Only critical messages need your approval.

P
Priya Kumar
📱 WhatsApp Active now
90%
Sent Automatically
10%
Escalated to You
<2s
Response Time

You're Running Everything Solo.
Let Us Handle the Messages.

You're wearing all the hats—packing orders, posting on Instagram, chasing suppliers. The last thing you need is to spend 3 hours a day answering "Do you ship to X?" for the hundredth time.

Nuzy is for small brand owners who:
Can't afford to hire a VA but need one desperately
Get 50-200+ messages a day asking the same questions
Miss messages at night and lose sales
Want to focus on growing, not copy-pasting replies

"I went from spending 4 hours daily on customer messages to less than 20 minutes. Nuzy handles everything automatically and only alerts me for refunds or complaints."

— Sarah, jewelry brand owner

Everything You Need

🤖
AI Auto-Reply
Answers 90% of questions automatically in your brand voice
🚨
Smart Escalation
Critical messages flagged and sent to you immediately
📱
Multi-Channel
Works on WhatsApp & Instagram DMs from one dashboard
Instant Responses
Reply in under 2 seconds - customers love it
🎨
Your Brand Voice
Matches your tone, emoji usage, and communication style
📊
Analytics Dashboard
See what customers ask, AI performance, and more

Get Started in 3 Simple Steps

1

Connect Your Channels

Link your WhatsApp Business and Instagram accounts in 2 minutes. No technical knowledge required.

2

Train Nuzy's Voice

Upload past conversations or set preferences. Nuzy learns your brand voice, tone, and style instantly.

3

Let AI Handle Messages

Nuzy automatically replies to 90% of messages. You approve or edit before sending. Critical messages are escalated to you.

Costs Less Than Hiring a VA for 1 Day

Simple plans. No contracts. Cancel anytime.

Starter
$4/mo
Perfect if you're just starting out
  • 500 messages/month
  • 1 channel (WhatsApp or Instagram)
  • Replies automatically
  • Learns your voice
  • Basic stats
  • Email support
Try It On Your Messages
Most Popular
Growth
$15/mo
Best for most small brands
  • 2,000 messages/month
  • Both WhatsApp + Instagram
  • Replies automatically
  • Matches your exact voice
  • Alerts you for important messages
  • Full stats & insights
  • Priority support
Set Up in 2 Minutes
Scale
$48/mo
For brands with lots of customers
  • 10,000 messages/month
  • Connect all your channels
  • Replies automatically
  • Custom voice training
  • Alerts you for important messages
  • Complete stats & insights
  • Developer tools
  • Priority support + Slack
Try It On Your Messages

All prices in USD. Available worldwide. No credit card required for trial.

Stop Drowning in Messages.
Start Growing Your Brand.

Set up in 2 minutes. No technical skills needed. Works while you sleep.

Start Replying Automatically

14-day free trial • No credit card required • Cancel anytime

Common Questions

How does Nuzy know what to reply? +

During onboarding, you teach Nuzy your brand voice, product details, and policies. It learns from your past conversations and adapts to your style. You can also review and approve replies before they're sent, so Nuzy gets smarter over time.

What happens if Nuzy doesn't know the answer? +

Nuzy automatically escalates complex questions to you. Things like refund requests, complaints, or unique inquiries are flagged for your review. You'll get a notification and can reply manually—Nuzy handles the routine stuff, you handle the important conversations.

Do I need technical skills to set this up? +

Not at all! Setup takes 2 minutes. Just connect your WhatsApp Business account or Instagram, tell Nuzy about your products, and you're done. No coding, no complicated configurations—it's built for small business owners, not developers.

Can customers tell it's AI? +

No! That's the whole point. Nuzy matches your exact tone, uses emojis the way you do, and replies like a human. We've tested with real D2C brands—customers can't tell the difference. It sounds like you, not a robot.

What if I want to reply manually sometimes? +

You're always in control. You can jump in and reply manually anytime, edit Nuzy's suggested replies before sending, or turn off auto-reply for specific conversations. Nuzy assists you—it doesn't take over.

How much does it cost compared to hiring a VA? +

A virtual assistant costs ₹15,000-25,000/month. Nuzy starts at just $4/month (₹330). Even our most popular plan at $15/month saves you over 95% compared to a VA—and Nuzy works 24/7, never takes breaks, and responds in under 2 seconds.

Is there a free trial? +

Yes! 14 days completely free, no credit card required. Test it with your real customer messages, see how it handles your specific questions, and decide if it's worth it. Most brands know within 48 hours that it's a game-changer.

What channels does Nuzy support? +

Currently: WhatsApp Business and Instagram DMs. These are where most D2C brands get 90% of their customer messages. We're adding support for Facebook Messenger and email soon.

Can I cancel anytime? +

Absolutely. No contracts, no cancellation fees. Cancel with one click from your dashboard. If you cancel within 7 days of your first payment, we'll refund you in full. Simple as that.